When push comes to shove, Alan will jump in and make sure the job gets done. Whenever there’s a crisis and something isn’t working, I can count on him! I simply can’t be down, so that’s really the key. We had an issue once with AT&T and I was on the help line – Alan jumped in and talked with them. He could’ve said ‘you work it out with the help line’ but instead, he got on the call and I really appreciate that.

466_245X245_863_c4 Results Through People
MouseCalls Technology Solutions
5 / 5 stars

The young man who helped me was wonderful, you need to keep him and have him specialize in working with confused old ladies. Thanks so much for being there!!

mary_lou
MouseCalls Technology Solutions
5 / 5 stars

Had a problem. It went away. That is good.

 

Bill_245X245_Nashville-Computer-Support
MouseCalls Technology Solutions
5 / 5 stars

Our company has always been very pleased with the service we have received from Mouse Calls. They are always very helpful and take care of our problems quickly. When taking equipment into their location, the employees are very friendly and remember my name every time. We are glad that we have a dependable business to contact whenever we have computer problems.

mattress_king
MouseCalls Technology Solutions
5 / 5 stars

The technician was very professional and arrived promptly. He was also friendly and had a good attitude. Also, I am a woman, and I know quite a bit about computers, but he had no way of knowing that. In a lot of scenarios with computer techs I have been “talked down to.” This was not the case. He listened to me and never talked down to me. The technician was diligent and did a good job of addressing my issues with my computers.

fay_combs
MouseCalls Technology Solutions
5 / 5 stars

Our experience was very good especially since we are not that familiar with computers. Our computer was picked up when it was suppose to be and we were called to know what the problem was and what it would cost for repairs. It was repaired and returned when they said it would be. As far as I know it is ok. I still have problems with email (outlook express), but I think it is a Microsoft problem. I have been in contact with them, but it still is not right. I think MouseCalls did their job very well.

anon
MouseCalls Technology Solutions
5 / 5 stars

Thanks for helping me get my computer virus free and offering me protection for one year! I’m so glad you’re so close right in the neighborhood and you help my whole family!

 

karen
MouseCalls Technology Solutions
5 / 5 stars

Excellent service..5 star review.

John_Fitzpatrick
MouseCalls Technology Solutions
5 / 5 stars

As always, MouseCalls comes to the rescue. Customer Service is hard to find these days but you guys go above and beyond the call of duty everytime! I will always be a faithful customer and will refer your company to anyone who can use your services. Thank you very much for your dedication.

 

bary_raney
MouseCalls Technology Solutions
5 / 5 stars

Hi, MouseCalls always have the answer and leave us in working order! Can’t say enough good! Thanks!

 

connie_grigs
MouseCalls Technology Solutions
5 / 5 stars

Fabulous, prompt, knowledgeable and professional service techs. Highly recommended!

 

sara
MouseCalls Technology Solutions
5 / 5 stars

I love doing business with Mouse Calls. That they are just around the corner–truly a neighborhood business–is part of it, but primarily because I know they REALLY want to make me and all their other customers happy. They have helped us with computer problems for several years now. Their receptionist is super; their technicians are very knowledgeable.

bertina
MouseCalls Technology Solutions
5 / 5 stars

Once again Mousecalls was prompt, thorough, competent, accommodating, friendly, patient and helpful. My business operates around my computer, and since I continue to know virtually nothing about how it works,these folks are crucial to my keeping everything running well. I highly recommend them.

 

jim
MouseCalls Technology Solutions
5 / 5 stars

Mouse calls is always there for me. They have recommended products and suppliers that have turned out to be great, for example Viper anti-virus and also wwwkc-computers.com. My new computer is wonderful and their service is unbeatable. No robots to deal with.

 

helyn
MouseCalls Technology Solutions
5 / 5 stars

MouseCalls was able to fix my computer problem without a house visit. It was fast and easy, and I am up and running again. I would recommend them to others. Thanks.

MouseCalls Technology Solutions
5 / 5 stars

Excellent, professional service. Repairs done correctly, timely, and with reasonable cost.

 

paul
MouseCalls Technology Solutions
5 / 5 stars

Our technician was punctual, very informed and solved our problems with our computer. I would highly recommend Mouse Calls. They helped install a backup system and the follow up was very thorough to help us with the computer.

 

sharon_speights
MouseCalls Technology Solutions
5 / 5 stars

Great service done very quickly. With a great price! Thanks!!

 

dana_morgan
MouseCalls Technology Solutions
5 / 5 stars

As usual, terrific service by MouseCalls. I know I can count on your staff to take care of all my computer needs, and that really gives me peace of mind. Please stay in this business forever!

 

mary
MouseCalls Technology Solutions
5 / 5 stars

Andrew was great, you guys and always done me right. He booted up when I came to pick up laptop and lo and behold, it did not boot. He stayed with it until he figured out what was embedded that kept the boot program from working.

 

micheal
MouseCalls Technology Solutions
5 / 5 stars

As usual, MouseCalls was excellent

 

bill_coke
MouseCalls Technology Solutions
5 / 5 stars

Our experience with MouseCalls has always been good. Quick response! Great service guys and nearby us.

 

sandy_parnell
MouseCalls Technology Solutions
5 / 5 stars

Your facility is conveniently located and everyone we talk to is astute and helpful in any way possible. We’re sold and will continue to be loyal customers as we are going to need some updating very soon. Thanks for all the good work you do! You can believe the horror stories I hear from my other “non-techie” pals who have gone to Best Buy.

carlolyn_jordan
MouseCalls Technology Solutions
5 / 5 stars

As a first time customer of Mouse Calls Computer Services Inc., I was very impressed and pleased with their services. The service charge was reasonable and the service by Andrew Kennedy was very prompt, professional, and thorough. I will continue to use Mouse Calls for my future computer needs and will recommend them highly to my friends.

 

tom_deiner
MouseCalls Technology Solutions
5 / 5 stars

I have been very satisfied with Mousecalls’ service, both on site and in the shop. The follow up is also excellent and the convenience of remote assistance is something that also saves time for me.

 

les_kerr
MouseCalls Technology Solutions
5 / 5 stars

We did an online repair. The technician was on time and did a great job taking care of some problems. He was efficient, pleasant, and thorough. Thanks for your great service!

 

dawn_curr
MouseCalls Technology Solutions
5 / 5 stars

I had a very good experience. I was told when my computer would be checked and that I would be called back and advised of the problem and the cost of repair. I was advised on the cost effectiveness of options given and aided in decisions. All along the way I was taught how to better use and protect my computer. It was finished when promised.

 

johnnie_curfman
MouseCalls Technology Solutions
5 / 5 stars

I had my backup reconfigured. The experience was painless, professional, and pertinent. It could not have been better. This follows a history of assistance over several years with similarly pleasant and effective service. Go, Alan!

rob_mcneily
MouseCalls Technology Solutions
5 / 5 stars

As always I am more than pleased with my attention and service from Mousecalls. The tech was on time and worked hard to solve my problems, which took time and creativity to solve. I am grateful for the interest and care shown me in my struggles to deal with my computer problems!! They are great!

britton_neilson
MouseCalls Technology Solutions
5 / 5 stars

Excellent service, friendly staff. They fixed the problem and explained to me what they did and how I can better utilize the system.

Marianne_Blickenstaff
MouseCalls Technology Solutions
5 / 5 stars

Very professional and quick service! They were able to attend to my PC the next day and take care of my problem. The technician reviewed in detail what he did and how he corrected issues or removed viruses or contaminated programs. I am very satisfied with the work they did.

Riley_Knight
MouseCalls Technology Solutions
5 / 5 stars

Heather at the desk was excellent. She was very interested and very professional. I had several folks working on my computer. All were excellent and very patient with me as I am not a computer whiz at all. They answered my questions without making me feel stupid. I feel the service was done with honesty.

 

JoAnn
MouseCalls Technology Solutions
5 / 5 stars

As always, Mouse Calls was there when I needed them. I am a writer, and I use my PC for my daily work. When it was fried by lightning, and I couldn’t even turn the machine ON, the Tech Guys were able to save all the documents from my hard drive for me. This is not the first time they’ve saved my work in an emergency.

Candie_Moonshower
MouseCalls Technology Solutions
5 / 5 stars

You were so very helpful and responsive to my “crisis.” I plan to use MouseCalls again in the near future to help me maximize my computer equipment. I can’t thank you enough for your help in my time of need.

 

Davis_Needham
MouseCalls Technology Solutions
5 / 5 stars

I have used your company several times and each time I have been very satisfied. The techs are knowledgeable and are good at explaining in layman’s terms. The only critique is the length of time it takes to get to each job. This is merely a function of how busy you are so I am considerate of this aspect.

Brick_Sturgeon
MouseCalls Technology Solutions
5 / 5 stars

I was very comfortable from the time I came in the door. You fixed my computer and then spent a lot of time with me to get me started. I would (and have) recommended you to anyone and everyone. My granddaughter plans to ask you to fix her laptop. Thank you so much for everything. Courteous, fast, and very, very helpful.

 

Nancy_Roberts
MouseCalls Technology Solutions
5 / 5 stars

My latest experience with MouseCalls was exceptional again. The technician worked tirelessly to troubleshoot a particularly elusive problem. In the end, I was only charged for the time it took to actually address the issue, which I think is very fair to the customer.

Paul_Nielsen
MouseCalls Technology Solutions
5 / 5 stars

I thought you did great. You took care of my problem in a timely fashion and you let me know what I can do in the future if something like this ever happens again.

Also, you gave me ideas on how to prevent other problems from occuring. My computer is running good and I have confidence that nothing else will happen to it. Thanks

Eric
MouseCalls Technology Solutions
5 / 5 stars

Your service makes me feel like I have my own personal IT person! So easy… I set up the appt for a remote repair for a specific day/time, I’m home, Brian called, logged into my computer and corrected the issue. Plus, he advised me on what would be the best avenue to take.

Lori_Guardino
MouseCalls Technology Solutions
5 / 5 stars

As always, great service and knowledge!

 

Janette_Bolden
MouseCalls Technology Solutions
5 / 5 stars

The tech was so patient! He was so thorough in his attention to detail. I also appreciate his honesty as we made decisions about what parts needed to be replaced. His concern was for any future possible problems with computer usage and service. This is a rare quality in today’s society.

Carol_Brewer
MouseCalls Technology Solutions
5 / 5 stars

I was very impressed with the way I was treated as a person who does not know very much about computers.Everybody in your office took their time to help explain

everything to me, and I thank you for that.I have already told a friend to call you if they needed any work on their computer.

Bob_Patton
MouseCalls Technology Solutions
5 / 5 stars

“They’re my IT department! If I have a problem, I call them. They back up all my information. I knew if I tried to set everything up on my own, I wouldn’t have much success.”

tom_deiner
MouseCalls Technology Solutions
5 / 5 stars